Question 1

What is iCRYO Grosse Pointe?

Accepted Answer

iCRYO Grosse Pointe is a health and wellness center located at 96 Kercheval Ave, Grosse Pointe Farms, MI 48236, offering science-backed therapies designed to enhance the way you look, feel, and perform. We provide affordable, professional, and convenient personal health services including Cryotherapy, Red Light Therapy, IV Drip Therapy, Body Sculpting, Infrared Sauna, Compression Therapy, Hyperbaric Oxygen Therapy, Medical Weight Loss, and more.

Question 2

What are your hours of operation?

Accepted Answer

iCRYO Grosse Pointe is open Monday through Friday from 8:00 AM to 7:00 PM and Saturday 9:00 AM to 5:00 PM. We are closed on Sundays.

Question 3

Do you accept walk-ins?

Accepted Answer

Yes, walk-ins are welcome at iCRYO Grosse Pointe. However, first-time guests are encouraged to book a complimentary 15-minute tour and consultation to learn about services and create a personalized treatment plan.

Question 4

How do I book an appointment?

Accepted Answer

Appointments can be booked through the iCRYO mobile app, online booking system, by phone, or by walking into the center. The app also allows for easy rescheduling.

Question 5

What should I bring to my first visit?

Accepted Answer

First-time guests should arrive early for their reservation to allow time for the tour and consultation. It's recommended to bring a valid ID and payment method, and to wear comfortable clothing appropriate for the services being booked.

Question 6

What pricing options are available?

Accepted Answer

iCRYO Grosse Pointe offers flexible pricing including single services, 5-10-20+ service packs, day passes, and monthly lifestyle passes that provide discounts on IV infusions and body sculpting. Pricing varies by service and package.

Question 7

Do you accept insurance?

Accepted Answer

No, iCRYO Grosse Pointe does not accept insurance. However, HSA (Health Savings Account) and FSA (Flexible Spending Account) payments are accepted.

Question 8

Is my information protected?

Accepted Answer

Yes, iCRYO Grosse Pointe is HIPAA and PHI (Protected Health Information) compliant, ensuring all guest information remains confidential and secure.

Question 9

Are results guaranteed?

Accepted Answer

While many guests experience significant benefits from services, individual results may vary and are not guaranteed. The center focuses on providing professional, science-backed treatments tailored to each guest's unique health needs.

Question 10

What is whole body cryotherapy?

Accepted Answer

Whole body cryotherapy is a therapeutic treatment that exposes the body to extremely cold temperatures (typically -200°F to -256°F) for 2-3 minutes. This process helps reduce inflammation, alleviate pain, boost recovery, and improve overall wellness.

Question 11

What should I wear during cryotherapy?

Accepted Answer

Protective gear including gloves, socks, slippers, and a headband or hat will be provided. Guests typically wear minimal, dry clothing or undergarments during the session.

Question 12

How often should I do cryotherapy?

Accepted Answer

Frequency depends on individual goals. Athletes and those managing chronic pain may benefit from daily or multiple sessions per week, while others seeking general wellness may visit 2-3 times weekly.

Question 13

Is cryotherapy safe?

Accepted Answer

Yes, when administered by trained professionals, whole body cryotherapy is generally considered safe. However, it's not recommended for pregnant women or individuals with certain medical conditions.

Question 14

How will I feel after cryotherapy?

Accepted Answer

Most guests report feeling energized, experiencing reduced pain and inflammation, and improved mood immediately following treatment. Benefits can last for several hours to days.

Question 15

What is IV drip therapy?

Accepted Answer

IV drip therapy delivers fluids, vitamins, minerals, amino acids, and other nutrients directly into the bloodstream, bypassing the digestive system for maximum absorption and immediate benefits.

Question 16

How long does an IV session take?

Accepted Answer

Most IV drip sessions take between 45-60 minutes, depending on the specific infusion selected.

Question 17

What types of IV drips do you offer?

Accepted Answer

iCRYO Grosse Pointe offers a variety of IV infusions targeting immunity, hydration, energy, recovery, athletic performance, hangover relief, and skin health. Custom blends can also be created based on individual needs.

Question 18

When will I feel the effects of IV therapy?

Accepted Answer

Most guests begin feeling the benefits within an hour of treatment. Effects can last from a few days to over a week, depending on the infusion type and individual factors.

Question 19

Is IV therapy safe?

Accepted Answer

Yes, all IV infusions are administered by licensed registered nurses (RNs) in a clean, professional environment, making the treatment very safe. A brief health assessment is conducted before each session.

Question 20

Can I get an IV while using other services?

Accepted Answer

Yes, compression therapy can be used simultaneously with IV infusions for enhanced recovery benefits.

Question 21

What is Ozone UV IV therapy?

Accepted Answer

Ozone UV IV therapy combines ozone gas with ultraviolet light to enhance blood oxygenation and support immune function. A small amount of blood is withdrawn, treated with ozone and UV light, then returned to the body.

Question 22

What are the benefits of Ozone UV IV?

Accepted Answer

Benefits include improved immune response, increased energy, enhanced cellular function, detoxification support, and improved circulation.

Question 23

How long does an Ozone UV IV session take?

Accepted Answer

Sessions typically last 45-60 minutes.

Question 24

Is Ozone UV IV therapy safe?

Accepted Answer

Yes, when performed by trained professionals, Ozone UV IV therapy is considered safe. A medical consultation may be required before treatment.

Question 25

What is EmSculpt Neo?

Accepted Answer

EmSculpt Neo is an FDA-approved, non-invasive body contouring treatment that combines radiofrequency (RF) heating and high-intensity focused electromagnetic (HIFEM) technology to build muscle and reduce fat simultaneously.

Question 26

What areas can be treated with EmSculpt Neo?

Accepted Answer

EmSculpt Neo can treat the abdomen, buttocks, arms, thighs, and calves.

Question 27

How many EmSculpt Neo sessions do I need?

Accepted Answer

Most treatment plans consist of 4 sessions scheduled 5-10 days apart. Optimal results are typically seen 2-3 months after the final session.

Question 28

Does EmSculpt Neo hurt?

Accepted Answer

The treatment involves intense muscle contractions that may feel unusual but should not be painful. Most guests find the sensation tolerable and adjust quickly.

Question 29

What other body sculpting services do you offer?

Accepted Answer

iCRYO Grosse Pointe also offers manual body sculpting massage techniques and EmTone for cellulite reduction and skin tightening.

Question 30

What does the medical weight loss program include?

Accepted Answer

iCRYO Grosse Pointe's medical weight loss program is a personalized, physician-supervised plan that may include prescription medications, nutritional guidance, lifestyle coaching, and complementary wellness services.

Question 31

Do I need a consultation for weight loss services?

Accepted Answer

Yes, a telemedicine consultation with a physician is required to assess eligibility and create a customized treatment plan. A physician service fee may apply.

Question 32

How is this different from other weight loss programs?

Accepted Answer

The program combines medical expertise with iCRYO's holistic wellness services to support sustainable weight loss through multiple modalities.

Question 33

What is red light therapy?

Accepted Answer

Red light therapy uses specific wavelengths of red and near-infrared light to penetrate the skin and promote cellular regeneration, reduce inflammation, and support healing.

Question 34

What are the benefits of red light therapy?

Accepted Answer

Benefits include improved skin health, reduced pain and inflammation, enhanced muscle recovery, better sleep quality, increased energy, and accelerated wound healing.

Question 35

How long is a red light therapy session?

Accepted Answer

Session length is determined based on the severity of the condition being treated and individual health goals.

Question 36

Is red light therapy painful?

Accepted Answer

No, red light therapy is a warm, soothing experience with no pain or discomfort.

Question 37

What is infrared sauna therapy?

Accepted Answer

Infrared sauna uses infrared light to heat the body directly rather than heating the air, promoting deep tissue warming, detoxification, relaxation, and improved circulation.

Question 38

How long is an infrared sauna session?

Accepted Answer

Sessions typically last 30-45 minutes.

Question 39

What should I wear in the infrared sauna?

Accepted Answer

Guests should wear loose, comfortable clothing made from natural, breathable fabrics like cotton. Swimwear or minimal clothing is also appropriate.

Question 40

Can I bring my phone or music?

Accepted Answer

Yes, many guests bring their phone to connect via Bluetooth to listen to music, podcasts, or meditate during their session.

Question 41

How will I feel after an infrared sauna session?

Accepted Answer

Most guests feel deeply relaxed, experience reduced muscle tension, improved circulation, and a sense of detoxification.

Question 42

What is compression therapy?

Accepted Answer

Compression therapy uses pneumatic compression devices with controlled, dynamic air pressure to massage limbs, improve circulation, reduce muscle soreness, and accelerate recovery.

Question 43

How long does a compression therapy session last?

Accepted Answer

Sessions typically last 20-30 minutes.

Question 44

What does compression therapy feel like?

Accepted Answer

The sensation is similar to a deep tissue massage with rhythmic pressure that moves up the limbs. Most guests find it very relaxing.

Question 45

Can I do compression therapy with other services?

Accepted Answer

Yes, compression therapy is often combined with IV drip therapy for enhanced recovery.

Question 46

What is hyperbaric oxygen therapy?

Accepted Answer

Hyperbaric oxygen therapy involves breathing concentrated oxygen in a pressurized chamber, enhancing oxygen delivery to tissues and promoting healing, cognitive function, and recovery.

Question 47

What are the benefits of HBOT?

Accepted Answer

Benefits include improved wound healing, reduced inflammation, enhanced cognitive performance, better sleep, immune system support, and accelerated recovery from injury or illness.

Question 48

How long is a hyperbaric oxygen therapy session?

Accepted Answer

Sessions typically last 60-90 minutes.

Question 49

Is hyperbaric oxygen therapy safe?

Accepted Answer

Yes, when administered properly with health screening, HBOT is very safe. A complete health history form and possible medical clearance may be required.

Question 50

How will I feel during HBOT?

Accepted Answer

Most guests feel deeply relaxed during treatment. Some may experience slight pressure in the ears similar to flying in an airplane, which can be relieved by yawning or swallowing.

Question 51

Who should not use certain services?

Accepted Answer

Pregnant women, individuals with pacemakers, those with certain cardiovascular conditions, open wounds, or active infections should consult their healthcare provider before using services like cryotherapy, EmSculpt Neo, or hyperbaric oxygen therapy. A health screening is conducted before each service.

Question 52

Do I need a doctor's approval?

Accepted Answer

For most services, no doctor's approval is required. However, medical weight loss and certain advanced therapies require a telemedicine physician consultation.

Question 53

Can I use multiple services in one visit?

Accepted Answer

Absolutely. Many guests combine services like cryotherapy with compression therapy, or IV infusions with infrared sauna for enhanced benefits.

Question 54

What is a Lifestyle Pass?

Accepted Answer

A Lifestyle Pass is a monthly membership that provides discounted access to services, particularly IV infusions and body sculpting treatments. It's designed for guests who want to make wellness a regular part of their routine.

Question 55

What package options are available?

Accepted Answer

iCRYO Grosse Pointe offers single services, day passes for trying multiple treatments, and multi-session packs (5, 10, or 20+) that provide savings compared to single-service pricing.

Question 56

Can I share my membership or package with family?

Accepted Answer

Yes! We offer a family plan that allows you to share membership benefits. Contact us at (313) 499-8182 to learn more about our family membership options.

Question 57

Where are you located?

Accepted Answer

iCRYO Grosse Pointe is located at 96 Kercheval Ave, Grosse Pointe Farms, MI 48236.

Question 58

How can I contact iCRYO Grosse Pointe?

Accepted Answer

For questions, booking assistance, or more information, visit the center during business hours (Monday-Friday 8AM-7PM, Saturday 9AM-5PM, closed Sundays), call us at (313) 499-8182, or book through the iCRYO app.

Question 59

Is parking available?

Accepted Answer

Yes, convenient parking is available at our Grosse Pointe Farms location.

Frequently Asked Questions

General Questions

What is iCRYO Grosse Pointe?

What is iCRYO Grosse Pointe?

What are your hours of operation?

What are your hours of operation?

Do you accept walk-ins?

Do you accept walk-ins?

How do I book an appointment?

How do I book an appointment?

What should I bring to my first visit?

What should I bring to my first visit?

What pricing options are available?

What pricing options are available?

Do you accept insurance?

Do you accept insurance?

Is my information protected?

Is my information protected?

Are results guaranteed?

Are results guaranteed?

Whole Body Cryotherapy

What is whole body cryotherapy?

What is whole body cryotherapy?

What should I wear during cryotherapy?

What should I wear during cryotherapy?

How often should I do cryotherapy?

How often should I do cryotherapy?

Is cryotherapy safe?

Is cryotherapy safe?

How will I feel after cryotherapy?

How will I feel after cryotherapy?

IV Drip Therapy

What is IV drip therapy?

What is IV drip therapy?

How long does an IV session take?

How long does an IV session take?

What types of IV drips do you offer?

What types of IV drips do you offer?

When will I feel the effects of IV therapy?

When will I feel the effects of IV therapy?

Is IV therapy safe?

Is IV therapy safe?

Can I get an IV while using other services?

Can I get an IV while using other services?

Ozone UV IV Therapy

What is Ozone UV IV therapy?

What is Ozone UV IV therapy?

What are the benefits of Ozone UV IV?

What are the benefits of Ozone UV IV?

How long does an Ozone UV IV session take?

How long does an Ozone UV IV session take?

Is Ozone UV IV therapy safe?

Is Ozone UV IV therapy safe?

Body Sculpting & EmSculpt Neo

What is EmSculpt Neo?

What is EmSculpt Neo?

What areas can be treated with EmSculpt Neo?

What areas can be treated with EmSculpt Neo?

How many EmSculpt Neo sessions do I need?

How many EmSculpt Neo sessions do I need?

Does EmSculpt Neo hurt?

Does EmSculpt Neo hurt?

What other body sculpting services do you offer?

What other body sculpting services do you offer?

Medical Weight Loss

What does the medical weight loss program include?

What does the medical weight loss program include?

Do I need a consultation for weight loss services?

Do I need a consultation for weight loss services?

How is this different from other weight loss programs?

How is this different from other weight loss programs?

Red Light Therapy

What is red light therapy?

What is red light therapy?

What are the benefits of red light therapy?

What are the benefits of red light therapy?

How long is a red light therapy session?

How long is a red light therapy session?

Is red light therapy painful?

Is red light therapy painful?