SMS Terms & Conditions
SMS Terms & Conditions
Mobile messaging program terms for KDG Investments LLC d/b/a iCRYO Grosse Pointe
Program Description
Program Name: iCRYO Grosse Pointe Text Messaging Program
Operated By: KDG Investments LLC d/b/a iCRYO Grosse Pointe
By opting in to our SMS program, you consent to receive the following types of text messages:
- Appointment reminders and confirmations
- Wellness tips and treatment information
- Promotional offers and special deals
- Important service updates and announcements
- Follow-up care instructions
Message Frequency & Costs
Message Frequency: Message frequency varies based on your interactions, appointments, and preferences. You may receive multiple messages per month.
Message and data rates may apply. Please consult your wireless carrier for details regarding your text and data plan.
How to Opt Out
Text STOP to cancel. You may opt out of receiving text messages at any time by texting STOP to any message you receive from us.
After texting STOP, you will receive a one-time confirmation message confirming that you have been unsubscribed. No additional text messages will be sent to you unless you re-subscribe.
Note: Opting out of SMS messages will not affect other communications (email, phone calls) unless you separately request those changes.
Help & Support
Text HELP for help. Reply HELP to any message for assistance with our SMS program.
For additional support, you can contact us directly:
Phone: (313) 499-8182
Address: 96 Kercheval Ave, Grosse Pointe Farms, MI 48236
Hours: Mon-Fri 8AM-7PM | Sat 9AM-5PM | Sun Closed
Privacy & Information Sharing
We will never sell, rent, or share your mobile phone number or any information collected through our SMS program with third parties for their promotional purposes.
Your mobile information is protected and will only be used for:
- Delivering the text messages you have consented to receive
- Providing customer service and support related to our SMS program
- Complying with legal requirements when necessary
For complete details on how we protect your information, please review our Privacy Policy.
Consent & Conditions
Consent to receive text messages is not required as a condition of purchasing any goods or services.
You may purchase treatments, memberships, or services without subscribing to our SMS program. SMS enrollment is completely optional.
Carrier Information
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator.
Supported Carriers: Our SMS program is designed to work with all major U.S. wireless carriers, including but not limited to:
AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Cricket, Straight Talk, and other regional carriers.
T-Mobile is not liable for delayed or undelivered messages.
Terms Updates
We may update these SMS Terms & Conditions periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued participation in our SMS program after changes constitutes acceptance of the updated terms.